Terms of service

Terms of Service

Last updated: August 2026

By placing an order on tryfrostly.store, you agree to the following terms.

Our Store
Frostly is operated from Ontario, Canada. All prices are in USD unless otherwise stated.

Orders and Payment
We reserve the right to refuse or cancel any order at our discretion. Payment is processed securely at checkout. By submitting your order you confirm that all information provided is accurate.

Pricing
All prices are listed in USD. Canadian customers will be charged in CAD at the current exchange rate. We reserve the right to update pricing at any time without notice. Prices at the time of your order are final.

Shipping
See our Shipping Policy for full details on delivery times and carrier information. Estimated delivery times are not guaranteed and may vary due to customs or carrier delays.

Returns and Refunds
See our Return and Refund Policy for full details. Refunds are issued at our discretion based on the conditions outlined in that policy.

Product Use
The Arctic Cap is intended for general wellness and comfort use. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. Consult a healthcare professional for medical advice.

Limitation of Liability
Frostly is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability shall not exceed the amount you paid for your order.

Governing Law
These terms are governed by the laws of Ontario, Canada.