30-Day Guarantee

Try it. If it's not for you, we make it right.

How it works

Three steps, no runaround

This guarantee is for the person who genuinely used the cap through real head pain and still did not find relief. If that is you, we refund every penny.

  1. 1

    Try it genuinely

    Wear it during a real flare day. Cold from the freezer, or warm from the microwave if that is what your head needs. Give it a real chance.

  2. 2

    If it's not for you, email us

    Within 30 days, write to tryfrostly@outlook.com with your order number and a photo of the product. A sentence on how you used it helps us help you.

  3. 3

    We refund you in full

    No return shipping required. Keep the cap, or pass it to someone who might get more out of it. Your refund is processed within 5 to 7 business days.

The fine print, in plain words

What we ask of you

Short list, no surprises. Meet these and your refund goes through.

Conditions

  • Within 30 days of delivery.
  • Include your order number and a photo of the product.
  • You genuinely tried it. Brand new in the box does not qualify.
  • One claim per order.
  • Please contact us before opening any dispute or chargeback. We will always make it right.

Arrived damaged or defective?

Different rules, and they are simpler. Email tryfrostly@outlook.com straight away with a photo. No 30-day wait, no conditions. We replace or refund immediately.

Questions?

Ask before you buy, or after. Either is fine. We answer every email ourselves.

Email tryfrostly@outlook.com

Full legal terms live in the refund policy.